Fulfilment - How it works

Storeship Ltd specialise in Ecommerce order fulfilment, this means we look after the day to day running of the logistics and order preparation side of your online sales outlet whilst you concentrate on sales and marketing.
Using our services couldnt be easier, follow how we work below.

What is fulfilment?

Fulfilment or Fullfilment (American spelling) is a another word for satisfaction or the process of fulfilling something, the word can be used in several different environments but in the scenario of our business we will assume it to mean the fulfilling of tasks on behalf of someone else.
Ecommerce fulfilment is the process of fulfilling tasks to do with selling and the processing of orders and product distribution, due to the costly nature of storing goods and the infrastructure behind distributing goods, these processes are often passed onto Third Party Logictics companies or 3PL's as they are generally known to be completed by a specialist expert in this field of warehousing.
As well as passing on the storage of goods the 3PL will also look after your orders, ensuring they are accurately delivered to the correct customer in a timely manner, these processes can be time consuming and expensive, by passing them on to a third party, business owners can concentrate their time on sales and marketing, producing more sales in the long run and with a higly efficient fulfilment centre can produce a professional service all round.

Why outsource my order fulfilment?

Order fulfilment does not work for everyone, depending on the number of sales you have, the products you sell and your current distribution set up.
If you already have a complete warehouse environment including all the storage equipment and efficient automated handling equipment then you would probably save a liitle money by not outsourcing your distribution to a third party.
If you have large bulky products or those requiring specific storage environments such as some foodstuffs or temprature controlled or hazardous storage then a general 3pl warehouse would probably not be set up correctly to store your products.
If you ship enough order to set up an in house shipping service then we can also help you with that, with over 14 years ecommerce fulfilment experience and over 20 years design and development, we are one of the world leaders in this field.

Who do you work with?

We specialise in eCommerce order fulfilment, so companies that generally sell their products online, we also have the facility to work with bricks and mortar shops as well as sellers using mail order or manual selling techniques, our adaptable software ensures that however you sell your products, we have the ability to process the orders and ship your products out direct to your customers.
We also work with larger retailers and wholesale suppliers, shipping to business, warehouses and distribution centres around the world, helping with booking in deliveries and ensuring all stock reaches the supplier in a timely manner and in perfect condition for resale.

Request a quote below for our full range of fulfilment services.
Free Quote (Click me)

Fulfilment House technology

As a high tech UK based fulfilment house, technology is at the forefront of our operations, our warehouse management system is built and maintained in house to ensure accuracy and speed when it comes to picking and packing orders. We have the ability to add features as time and advancements in technology change ensuring one of the most accurate fulfilment operation in the UK.
From storage to stock control we have 24/7 access to all information in our warehouse, leaving our customers with a worry free experience that their stock and orders are professionaly taken care of.
Our managers, staff, customers and end consumers have access to all aspects of the 3pl process, all linked together seamlessly for a super smooth operation.

How do you receive orders?

We work with over 50 different marketplaces and online retail suppliers and software companies to ensure however you sell online, your orders can reach our warehouse as quickly as possible, ensuring super fast processing and delivery of your online orders.
Our system connects to your store magically behind the scenes and checks for any new orders that you have received, these orders are transferred to our warehouse where a team of trained pickers shoot off to find your products that make up an order. Once the order is picked, our workstations carefully pack the products to your specifications before wrapping with love and applying postage labels to get the products to your customers in the quickest possible time.

Advantages of using Storeship

There are a lot of advantages for outsourcing your order fulfilment, for the small fee that we charge to ship your order it can actually be cheaper than shipping goods yourself to customers.
Some of the ways in which third party logistics can help save you time and money include:

1. No expensive warehouse costs
2. Pay as you go with no minimum order quantity
3. Ship stock direct to us from your manufacturers and suppliers
4. No expensive hardware and software for processing orders
5. Discounted shipping rates
6. Discounted storage rates
7. We help deal with any shipping problems
8. Spend time marketing and promotion instead of shipping
9. No long waits at the post office
10. Utilise our bulk buying discounts
11. Discounted Packaging
12. UK and EU distribution

Free Quote (Click me)

Returns

We can look after all of your product and order returns including returns not sourced from our warehouse. Our third party returns service including generating and producing address and return postage for your customers, with our new customer area, your customers can now book their own returns back to our warehouse in two easy steps and now with your own branded returns portal.

Are you fed up of paying import tax and duty on every item returned to you by your customers?
We can accept all of your returns and collate them in to one consignment to send back to you, as the goods are yours and being returned you can avoid the expense and hassle of paying import tax and duties on your customer returns.

Our ecommerce returns service is an excellent way to keep your customers happy and offer return labels and postage to your customers, our quick and efficient Goods In and receiving departments can receive and process your return within 24 hours, this not only ensures a speedy turn around but also avoids costly customer service issues, bad feedback and angry customers.

Just some of the reasons to use our returns service in hand with our excellent eCommerce Fulfilment services

1. Your customers can book returns on your branded returns portal
2. Free Returns Portal
3. We can receive and process a return within 24 hours
4. We supply postage labels and address labels as required
5. Discounted postal rates
6. Free storage for returns
7. We can collate returns and bulk ship them back to you
8. Process returns to your requirements
9. Restock, Quarantine or dispose of returns

More Information

As a Third Party Logistics warehouse, Storeship can help with all aspects of your supply chain, from repacking boxes to mass mailouts and deliveries.
We are a dedicated 3PL operative fully licensed by the UK government for Ecommerce Order Fulfilment Services