Fulfilment 2025

2025 looks to be a great year for fulfilment warehouses worldwide, companies like Storeship in the UK are introducing new technologies that are changing the shape literally of the order delivery process.
One area that has traditionally been a sticking point and a problem area for online retailers is the fraudulent claim for missing parcels, or non received items
Not so much of a problem in itself but exaggerated by marketplaces taking a strong stand towards the consumer, a blanket no help attitude towards the retailer, meaning the majority of claims are just accepted with the retailer losing products, profits, shipping expenses and return costs, these can cause massive loses for retailers and online sellers alike.
As well as the sales outlet or marketplace the postal companies and couriers do not help matters, their complex claim process, combined with ever growing lists of prohibited and banned items, together with get out clauses mean that they rarely pay out when they are at fault, a nationally flawed system that couriers have been getting away with for years now with no possible solution on the horizon.
Problems often encountered for fulfilment warehouses and 3PL suppliers are:

• Marketplaces and sales outlets taking the side of the consumer
• Difficult claims process with sales outlets
• Forever growing list of couriers banned products
• Couriers making claims process difficult
• Postal companies looking for any excuse not to pay a claim
• No framework or legal requirements for couriers to pay a claim

All the problems amount to a difficult environment for traders in 2025, so what is the solution?
One major solution is using an order fulfilment company to ship your orders out, many utilise technology and equipment specifically for shipping orders, in the most accurate way, meaning when it comes to a claim, you have all the evidence that what the customer ordered and what was sent has all been recorded and logged accurately.

Video Packing Technology

Some of the new technologies include, order processing video technology, these highly advanced recorders, integrate with the fulfilment centres, Warehouse Management System (WMS), they provide a live feed of the order being packed, including the following logs:

• Order reference scanned
• Product SKU recorded accurately
• Product physically packed
• All SKU match what has been ordered
• Packaging sealed

This sort of technology is changing how retailers can combat the unfair practice of false claims, parcel fraud and unresponsive couriers.

Fulfilment Dimensioning

Another area Fulfilment Centres can increase workflow and speed throughout their order process, is the introduction and advancement in dimensioning hardware and software.
This equipment is making big steps and reduced cost implementing an accurate parcel measuring system, with many dimensioners now combining several steps to increase further fulfilment targets.

• Accurately measure parcels
• Accurately weigh parcels
• Scan barcodes and parcel identifiers
• Apply and scan postal labels
• Record parcel images and video

Using all of the available parcel dimensioning options fulfilment can become a breeze.

Green fulfilment and recycling

2025 is set to become even bigger when it comes to recycling and green fulfilment, the use of single use plastic and non organic packaging is reducing globally on a massive scale, with cardboard and paper products as well as other organic products such as hemp and plant based packaging materials.
Retailers are turning to green fulfilment in response to consumer and government requirements.
Plastic is no longer a welcome means of transportation.

• Reduction is use of plastic packaging
• Increase in paper and cardboard
• Plant based packaging now available
• Consumers demand green packaging

As well as the packaging side of things, the whole fulfilment process is already a green option, with just one collection point for couriers instead of hundreds of individual collections, saving massive amounts of energy and time.

Marketplaces and sales outlets

New marketplaces are on the up, it isnt all about Amazon now, Tik Tok shop is growing massively as well as many traditional high street stores and mega retailers such as Macy's, Tesco, Walmart, Debenhams etc all getting on the bandwagon and shipping out orders for third parties.
Luckily Storeship integrate with over 150 of some of the worlds best retailers and marketplaces, seamlessly receiving and shipping your orders, with little interaction and accurate and timely order fulfilment.
We believe 2025 will be the year that Amazon start to lose some of their marketshare to alternative online marketplaces, offering a new breed of consumers and reduced fees for sellers and buyers alike.