Ecommerce Order Fulfilment, UK & EU

Storeship has been handling ecommerce order fulfilment for UK sellers since 2009, from our own fulfilment centres in Nottingham, UK and Alicante, Spain. Send us your stock, connect your sales channels, and we take care of the storage, picking, packing and shipping, so you can spend your time on the parts of the business that actually grow it.

We work on a pay-as-you-go model: no minimum order or stock requirements, no account fees, no service charges. New to fulfilment as a concept? Our guide to what third-party logistics means and how to choose a partner covers the basics, or see our dedicated 3PL fulfilment services page.

Get a free, no-obligation quote

Trusted by hundreds of UK ecommerce sellers

• 700+ ecommerce sellers currently served
• 944,000+ orders fulfilled
• 248 countries shipped to
• 98% of orders received by 3pm shipped the same day
• FHDDS accredited trading independently since 2009

We're registered under HMRC's Fulfilment House Due Diligence Scheme (FHDDS: XZFH00000100040), a compliance credential worth checking before you commit to any fulfilment house handling imported goods on your behalf. Full company details are on our About Storeship page.

How our ecommerce fulfilment service works

• Connect your sales channels. Amazon, Shopify, eBay and 100+ others sync automatically, so orders reach us without manual entry.
• Send your stock. Ship to us by courier, container, or direct from your manufacturer, to our Nottingham or Alicante warehouse.
• We pick, pack and ship. Every order is scanned at pick, scanned at pack, and check-weighed, with photographic evidence of the final packed parcel, reducing postal claims by as much as 80%.
• Track everything in real time. Our free fulfilment software gives you 24/7 visibility of stock, orders, and reporting.

See the full process, stage by stage, on our ecommerce fulfilment centre page.

What's included

Our ecommerce fulfilment services cover the full order lifecycle:

• Storage: Short and long-term ecommerce storage, including pallet storage, charged per item based on size.
• Pick and pack: From 85p per order.
• Shipping: From 75p per order, at discounted carrier rates.
• Returns: A free, branded returns portal, restocking, and disposal per your instructions.
• Amazon FBA prep: Barcoding, relabelling and repackaging ahead of Amazon's own network, plus dedicated Amazon order fulfilment and Amazon storage.
• Kitting and assembly: Bundling multiple products into a single sellable unit.
• B2B fulfilment: Bulk and wholesale orders to retailers and distributors, alongside individual direct-to-consumer parcels.
• Stock management: Real-time inventory tracking, replenishment alerts, and reporting.

Fulfilment from the UK and Spain

Storeship runs its own UK fulfilment centre in Nottingham alongside an EU fulfilment centre in Alicante, Spain, letting European orders ship locally rather than from the UK.

Not every UK fulfilment provider offers this: if a provider only operates from UK sites, every EU order has to cross the border individually.

Our Alicante site isn't currently taking on new EU fulfilment clients, but we're keeping the option open and would welcome enquiries from sellers with meaningful EU order volume. Get in touch to discuss your EU fulfilment needs.

This matters more than it used to. Since 1 July 2026, the EU has applied a flat customs duty per item on parcels under €150 entering the bloc from outside it, in addition to existing import VAT. Fulfilling from our Spain warehouse avoids this for EU orders entirely, since stock moves into the EU in bulk rather than parcel by parcel.

Pay-as-you-go pricing, no hidden fees

We operate purely pay-as-you-go: zero account fees, zero management fees, zero software fees, and no minimum order or stock requirements. Every quote is personalised, based on order volume, product size and shipping needs, and there's no obligation to sign up.

Get a free quote and we'll send it straight to your inbox.

Works with the platforms you already sell on

Our software integrates with over 100 marketplaces and ecommerce platforms from a single shared stock pool, including:

Shopify · eBay · WooCommerce · Etsy · TikTok Shop · BigCommerce · Magento · ShipStation · Squarespace · OnBuy · B2B Wave

Sectors we support

We fulfil orders across most product categories, including health and beauty, cosmetics, supplements, clothing, and subscription boxes. If sustainability matters to your brand, see our green fulfilment options, and if you're just getting started, our fulfilment for start-ups page covers what to expect at low volumes.

Support built around your business, not a queue

You get a dedicated account manager rather than a generic support ticket system, backed by:

• On-call admin team for day-to-day queries
• Telephone support when you need to talk it through
• Live chat available during working hours
• Customs and import help, including EORI and Brexit VAT questions
• 24/7 emergency contact for anything urgent outside normal hours

What our customers say

‘We've used Storeship since 2016 and are very happy with the service. They've got better and better over the years and always trying to improve the service. Highly recommended!’

‘Worked with Storeship for several years now and found them responsive and adaptable to my needs, orders shipped on time and accurately’

Get a free fulfilment quote

If you're comparing ecommerce fulfilment providers, request a free, no-obligation quote tailored to your order volume, product size, and shipping needs. Or get in touch with any questions before you commit.

Frequently asked questions

Are there any hidden fees I should know about?

No. We operate purely pay-as-you-go, with zero account fees, zero management fees and zero software fees. You only pay for the storage and orders you actually use, and every quote is itemised upfront.

Do I need a minimum order volume to use Storeship?

No. There's no minimum order or stock requirement, so you're not committing to volumes you can't yet guarantee.

Can you help me expand fulfilment into the EU?

Yes, via our own warehouse in Alicante, Spain, so EU orders can ship locally rather than from the UK, helping you avoid additional import VAT, customs delays, and the EU customs duty introduced in July 2026.

What happens if an order goes wrong?

Every order goes through a three-stage check: scanning at pick, scanning at pack, and a check weigh, plus photographic evidence of the final packed parcel, giving you a clear record if a customer disputes what they received.

Can Storeship handle orders from multiple sales channels?

Yes. Our software integrates with over 100 marketplaces and platforms, fulfilling from a single shared stock pool so you don't need separate providers per channel. See the full platform list above.